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Quality Policy / Processes
Our innovative ideas, experience and knowledge of technology have helped us to reach the zenith of success. The speciality of our machines lies in their unique design and superior performance that adds value to your business.
KI-MACHINES has a well established R&D unit offering high capabilities as well as complete packaging solutions to a wide range of products. The team consists of mechanical & electrical engineers, designers and data analysts. With these strengths, highly focused R & D team work in perfect synergy with production & quality team, sales & marketing and service team besides regular consulting professionals & experts from the fields. Our Design department is equipped multiple stations where high end side.Commitment To Quality
KI-MACHINES recognizes customer satisfaction is of primary importance to its success. Mindful of its responsibility to the consumers it serves directly and the customers who resell its products, KI-MACHINES strives to understand their requirements and concerns and to merit their business by responding effectively to their needs.
In addition, where products reach the ultimate consumer through independent parties, such as distributors or terminals, the policy is to actively encourage such parties to achieve standards comparable to those which have been established for KI-MACHINES own performance.
Specifically, the KI-MACHINES policy is to:
Provide high-quality products that meet or exceed equipment specifications and consumer needs under all reasonable circumstances.
Furnish services that reliably meet responsible standards of performance, efficiency, and courtesy
Furnish accurate and sufficient information about its products and services, including details of guarantees and warranties, so that customers can make informed purchasing decisions.
Require truth in advertising and other communications.
In addition, where products reach the ultimate consumer through independent parties, such as distributors or terminals, the policy is to actively encourage such parties to achieve standards comparable to those which have been established for KI-MACHINES own performance.
Customer Satisfaction
Customer Care
you can contact below mentioned emails any time 24 x 7
- GENERAL SALES & QUERIES:
- CUSTOMER CARE & SOLUTION:
- ELECTRICAL & AUTOMATION:
- ACCOUNTS & TAXATION:
After Sales Service
The process of same task need to contact customer service and then plan by segment.